Privacy Policy

Privacy & Data Security

At AlphaRidge, your right to privacy and data security is a primary concern. Below are the guidelines we use for protecting the information you provide us during a visit to www.alpharidge.com.

Collection & Use of Personal Data

In a few areas on our website and online customer support tools, we ask you to provide information that will enable us to enhance your site visit, to assist you with technical support issues or to follow up with you after your visit. We may ask for your name, e-mail address, phone number, address, type of business, customer preference information, customer number and service tag number, as well as other similar personal information that is needed to register or subscribe you to services or offers. AlphaRidge is the sole owner of this information. We do not sell or share this information with others in ways different from what is disclosed in this statement.

AlphaRidge may periodically use the personal information provided to inform you about products and services or special offers that may be relevant to you and your industry.

At times, job opportunities may be posted to our Careers page. You may choose to provide AlphaRidge with a resume in response to one of these postings. AlphaRidge will only use the information included on your resume to evaluate you as a candidate for employment.

Opt-Out

We will send you information about our various products and services, or other products and services we feel may be of interest to you. If you do not want to receive such mailings, simply tell us when you give us your personal information by contacting info@alpharidge.com.

Use of Cookies

New technologies are emerging on the internet that help us deliver customized visitor experiences. At AlphaRidge, we primarily use “cookies” to help us determine which service and support information is appropriate to your machine and to maintain your browsing experience. Our use of this technology does not mean that we automatically know any information about you. We might be able to ascertain what type of computer you are using, but beyond that, our use of cookies is designed only to provide you with a better experience when using our site. AlphaRidge has no desire or intent to infringe on your privacy while using the site.

We may, from time to time, engage third parties to track and analyze usage and statistical information from our website’s visitors to help us improve its quality. Such third parties may use cookies to help track visitor behavior. This information is not shared with any other third party.

Protection of SMS Opt-In Data and Consent

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We will not sell, rent, or share your SMS opt-in data or consent with third parties or affiliates for their marketing or promotional purposes.

We may share your Personal Data, including your SMS opt-in or consent status, only with trusted third-party service providers who assist us in delivering our messaging services (such as platform providers, phone companies, and vendors), and solely for the purpose of operating and providing you with the services of that campaign. These providers are required to maintain the confidentiality and security of your information and are prohibited from using your data for any other purpose.

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. Disclosure of your information may also occur if required by law, regulation, or legal process, or with your explicit consent.

Opt-Out Instructions

You may opt out of receiving SMS messages at any time by following the instructions provided in the message, such as replying “STOP” to unsubscribe.